RETURNS POLICY

Please contact us within 3 days of receipt of the product.

All return postage is payable by the customer and subject to conditions.

To be eligible for a return, for item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to you via your original method of payment, within 10 working days.
 
We do want you to be happy with your purchase, so if it arrives damaged, faulty or there is any other problem with your order then please contact us straight away and we will do our best to help! 

To discuss any refunds please email charlie@sebandcharliedesign.co.uk.